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HIS - Process Monitor Service

It is often required to track a transaction status or an event through the end-to-end business process. Process Monitor (PM) enables tracking through dynamic reporting on the status of transactions throughout the business process. PM provides a drag-and-drop user interface (UI) for defining the business process to specify which transactions need to be monitored. PM then applies the transaction information stored by the Transaction Manager to the process definition. This results in the exact status of the transactions from an end-to-end process perspective.

Functionality Overview
Real-time information of failed or backlogged transactions  
Real-time view of the status of the business processes  
Performance metrics and SLA metrics to assist in continuous process improvements  
Benefits
Enables the business users to respond to events in real-time by providing an accurate real-time view of the business process status  
Reduces the total support costs by providing complete drill down abilities on the transacting data through the business process, to business users and support personnel  
Assists in continuous process improvement by providing operational metrics  
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